Terms & Conditions

1. Acceptance of These Terms

By accessing or using Customer Care Online, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use the website.

2. About Customer Care Online

Customer Care Online is an independent information platform designed to make customer-care and support information easier to find.

We do not claim to represent or speak on behalf of third-party companies unless an explicit statement on the website says otherwise.

3. Use of the Website

You may use Customer Care Online for lawful purposes and for accessing the informational resources made available through the website.

You agree to use the website in a manner that does not interfere with its operation or negatively affect other users.

You are responsible for ensuring that your use of the website complies with applicable laws and regulations.

4. Website Information

We make reasonable efforts to organize useful customer-care information. However, information published on the website may change over time.

This may include customer-care numbers, email addresses, operating hours, website addresses, support procedures, department information and other details.

5. Third-Party Companies and Services

Our website may contain information about companies, brands, products and services operated by third parties.

These organizations are independent from Customer Care Online. We do not control their services, policies, customer-support systems or business operations.

Any transaction, communication, complaint, account request, refund request or other interaction between you and a third-party organization is solely between you and that organization.

6. External Links

Customer Care Online may provide links to external websites as references or useful resources.

External websites are operated by third parties and may have their own terms, privacy policies and practices.

We do not control and are not responsible for the content, availability, security, accuracy or practices of external websites.

7. User Submissions

If the website provides features that allow users to submit comments, feedback, enquiries or other content, users are responsible for the information they submit.

By submitting content, you agree that the information should not violate the rights of another person or organization.

We may review, moderate, remove or decline to publish submitted content where reasonably necessary to maintain the quality, safety and integrity of the website.

8. Prohibited Activities

You agree not to use Customer Care Online for activities that may harm the website, its users or third parties.

9. Intellectual Property

Unless otherwise stated, the original content, design, structure, graphics, text and other materials created for Customer Care Online are protected by applicable intellectual property laws.

You may access and use the website for personal and lawful informational purposes.

You may not reproduce, republish, redistribute, sell or commercially exploit substantial portions of our original content without appropriate authorization, except where permitted by applicable law.

10. Website Availability

We aim to keep Customer Care Online available and functioning properly, but we do not guarantee uninterrupted or error-free access to the website.

The website may occasionally be unavailable because of maintenance, technical problems, hosting issues, security measures, updates or circumstances outside our control.

11. Limitation of Liability

To the extent permitted by applicable law, Customer Care Online and its operators are not responsible for losses, damages, claims or consequences arising from the use of, or reliance on, information available through the website.

This includes consequences related to outdated or inaccurate information, third-party organizations, external websites, customer-support interactions or decisions made using information found on our website.

Nothing in these Terms is intended to exclude or limit rights or protections that cannot legally be excluded or limited under applicable law.

12. Indemnification

To the extent permitted by applicable law, you agree to reasonably indemnify and hold harmless Customer Care Online and its operators from claims, losses, liabilities or expenses arising from your unlawful use of the website, violation of these Terms, or violation of the rights of another person or organization.

13. Privacy

Your use of the website may involve the collection and processing of certain information as described in our Privacy Policy .

Please review the Privacy Policy to understand how information, cookies, advertising technologies and third-party services may be handled.

14. Disclaimer

Information on Customer Care Online is provided for general informational purposes and is not intended to replace official information provided directly by the relevant company or organization.

Our Disclaimer contains additional information about the accuracy, independence and limitations of information published on the website.

15. Changes to These Terms

We may update or modify these Terms and Conditions from time to time to reflect changes to our website, services, policies or applicable requirements.

The updated version will be published on this page together with a revised "Last updated" date.

Your continued use of the website after changes are published means that you accept the updated Terms, to the extent permitted by applicable law.